Befrienders is a not-for-profit organisation providing emotional support 24 hours a day, 7 days a week, to people who are lonely, in distress, in despair, and having suicidal thoughts – without charge.
We are multi-racial, non-religious and are available to everyone, regardless of race, religion, age, gender or sexual orientation.
All our volunteers are trained and each conversation is treated as strictly confidential. You may remain completely anonymous; keeping your name private.
Once your call is answered, a caring and trained person will listen to you, ask questions to generally understand how you feel, give you the time to share your dilemma and support you if you feel lost about how to cope.
The service that the Befrienders offer is called befriending. Befrienders aims to benefit society by helping people who contact us to develop better emotional self-awareness which in turns leads to improved emotional health and well-being.
We offer this service in number of ways:
You can contact Befrienders KL via our phone hotline at
We are available 24 hours everyday.
You can also reach us through e-mail at firstname.lastname@example.org.
Face to face
If you think you feel the need to meet us face to face, you can call us at the hotline to make an appointment.
Befrienders KL reaches out to the community, particularly to groups at high risk of suicide to provide on-site emotional support, talks, workshop sessions and seminars on
depression and stress,
mental health awareness.